Choose Your Registration

Select the option that fits your learning goals. Both options are available IN-PERSON in Mississauga, ON or VIRTUAL via Zoom. Prices are plus HST.

---

Option 1 — December 14 Only: ISO9001 Requirements Training · $500 + HST

A one-day intensive course covering the full ISO9001:2026 standard requirements — ideal for quality professionals, team leaders, and anyone who needs to understand ISO9001 without conducting formal audits.

• Introduction to Quality Management Systems & ISO9001:2026 structure
• Clauses 4–10: full requirements walkthrough (Context, Leadership, Planning, Support, Operations, Performance, Improvement)
• Risk-based thinking and process approach
• Real-world examples and Q&A

---

Option 2 — December 14–15: ISO9001 Internal Auditor Training · $1,000 + HST

A two-day comprehensive program for those who want to both understand the standard AND learn how to plan, conduct, and report internal audits. Includes everything in Day 1 plus a full internal auditor certification day.

• Day 1: Full ISO9001:2026 Requirements (same as Option 1)
• Day 2: Internal auditing principles (ISO 19011), audit planning & preparation
• Conducting audits: opening meeting, gathering objective evidence, identifying non-conformances
• Writing audit findings, closing meeting & audit report
• Corrective action follow-up and verification
• Hands-on audit exercises
• 🎁 BONUS: ISO9001:2026 DAGMA AuditGuide included ($200 value)

---

---

Option 3 — December 15 Only: ISO9001 Internal Auditor Training · $500 + HST

A one-day intensive course focused on practical internal-auditing skills — ideal for experienced ISO9001 practitioners who want to plan, conduct, and report effective internal audits without attending Day 1.

• Internal auditing principles (ISO 19011)
• Audit planning, scope, criteria, schedule & checklist preparation
• Conducting audits: process techniques, sampling & gathering objective evidence
• Identifying and documenting non-conformances & observations
• Writing audit findings, closing meetings & audit reports
• Corrective-action follow-up & hands-on audit exercises

Recommended for participants who already understand ISO9001 requirements.

---

📋 Full Course Content

Day 1 – December 14: ISO9001:2026 Requirements (both options)

• Introduction to Quality Management Systems
• ISO9001:2026 Standard Structure & High Level Structure (HLS)
• Clause 4: Context of the Organization — internal/external issues, interested parties, scope
• Clause 5: Leadership — top management commitment, quality policy, roles & responsibilities
• Clause 6: Planning — risks & opportunities, quality objectives
• Clause 7: Support — resources, competence, awareness, communication, documented information
• Clause 8: Operation — operational planning, design & development, control of processes
• Clause 9: Performance Evaluation — monitoring, internal audit, management review
• Clause 10: Improvement — nonconformity, corrective action, continual improvement

Day 2 – December 15: Internal Auditor (two-day option only)

• Principles of internal auditing (ISO 19011)
• Audit program management
• Audit planning: scope, criteria, schedule, checklist preparation
• Conducting the audit: opening meeting, process audit techniques, sampling
• Gathering and evaluating audit evidence
• Identifying and documenting non-conformances & observations
• Closing meeting & audit report writing
• Corrective action requests and follow-up
• 🎁 DAGMA AuditGuide bonus ($200 value) — your practical field reference

---

👩‍🏫 Your Instructor

Dagmara Makarski, M.A.Sc., P.Eng.
Lead Auditor · Quality Management Consultant · Founder of Dagma Inc.

Dagmara brings extensive hands-on experience as a certified Lead Auditor and quality systems consultant. She has implemented and audited QMS across aerospace, manufacturing, and services industries, and delivers every training with practical, real-world insight.

---

📍 Location & Format

IN-PERSON: Mississauga, ON (venue details sent upon registration)
VIRTUAL: Live instructor-led via Zoom
Dates: December 14–15, 2026 — reserve your seat below

Questions? Email us at info@dagmainc.com